![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?auto=webp&s=40942eb5e5f44513c6c7686ad03b686bace5127f)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
![With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL](https://i.redd.it/56wbaklpxmk81.jpg)
With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL
![Eduard Moraru on X: "Sony Playstation customer support keeps being worst support so far .. #sony #nomansky #worstsupport #playstation #failservicedesign https://t.co/2MAccUq3LI" / X Eduard Moraru on X: "Sony Playstation customer support keeps being worst support so far .. #sony #nomansky #worstsupport #playstation #failservicedesign https://t.co/2MAccUq3LI" / X](https://pbs.twimg.com/media/Cvxs-FdXYAA_6es.jpg)
Eduard Moraru on X: "Sony Playstation customer support keeps being worst support so far .. #sony #nomansky #worstsupport #playstation #failservicedesign https://t.co/2MAccUq3LI" / X
![Ah yes, support open 24/7 but actually not. Thank you Playstation, for the amazing support. : r/playstation Ah yes, support open 24/7 but actually not. Thank you Playstation, for the amazing support. : r/playstation](https://preview.redd.it/ah-yes-support-open-24-7-but-actually-not-thank-you-v0-63qn8pq7a2n91.png?width=640&crop=smart&auto=webp&s=4e55e1ab611c0188b8d0cc68105ae2ecd05c7bb8)